Terms & conditions

These terms apply to orders placed on this website with Delightfully Fresh Ltd, 11 The Broadway, Wembley HA9 8JU (delightfully_fresh@hotmail.com).

Orders

When you place an order you will receive an email acknowledging it. A contract is formed when we confirm your order. If an item is unavailable we will tell you and refund you for it.

Prices and payment

Prices are shown in pounds sterling and include VAT where applicable. Payment is taken when you place your order.

Delivery

We deliver on weekdays to the areas listed on our delivery page. Delivery costs £5, free on orders over £30. Please make sure someone can receive the order, as fresh produce cannot be left unrefrigerated for long.

Fresh produce

Natural produce varies in size, colour and weight. Fresh produce is perishable, so the 14-day cancellation right under the Consumer Contracts Regulations does not apply to it. If anything isn't fresh, our freshness promise applies.

Kashrut

Our own Delightfully Fresh packs carry the KLBD mark. Other products are not individually certified unless stated on the product.

Your rights

Nothing in these terms affects your statutory rights as a consumer. These terms are governed by the law of England and Wales.